Remo Store: Order Support & Contact Information

I have questions regarding the order i placed on the Remo site, who do i contact for help?

The Remo Store is supported by Shopatron-a cloud-based software that allows customers to place an order from the Remo website, and will find the closest retailer to the customer to fulfill the order.  This service is currently only available in the US.

Regarding:
Problem with my order
Order Tracking
Change or cancel an order
Shipping problems and delays
Delivery options and rates

Please use the following link:
https://support.remo.com/hc/en-us/articles/360024924012-Remo-Store-Support?mobile_site=true

To assist you in a timely manner, please have ready all pertinent info-including your order and billing info.

For additional help:
Call Order Support: (888) 234-5450
email: support@shopatron.com

All order maintenance, processing and returns are handled through Shopatron. 

The retailer who shipped your order will be listed on the packing slip so if you have any questions regarding the product you have access to expert customer service from a store that carried that product.  Should you need additional assistance, feel free to contact us directly at support@remo.com

Thank you.

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